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Healthcare Facilities Management

CMMS Hospital

Uptime today. Patient safety always. Accreditation-ready tomorrow.

A closed-loop computerized maintenance management system connecting preventive maintenance, medical equipment risk classification, calibration, CAPA, and staff competency — the same depth of biomedical and facilities maintenance enterprise CMMS platforms offer, built for regional hospitals and healthcare networks.

JCI Accreditation CBAHI ISO 9001 ISO 13485 SFDA GxP

Core Modules

One connected system for every maintenance process — instead of paper PM logs, spreadsheet asset registers, and disconnected calibration records.

Maintenance Management

Preventive Maintenance

Schedule and track recurring PM tasks by calendar or usage across every ward and department, with reminders before a task falls overdue.

Corrective Maintenance

Log equipment breakdowns and raise work orders in one step, with full history of parts used, labor hours, and downtime.

Calibration Management

Track calibration due dates, certificates, and tolerances for every medical device, with automatic escalation when one lapses.

Downtime Tracking

Capture planned and unplanned downtime by cause, with MTBF and MTTR rolled up automatically at the device and department level.

Medical Equipment & Assets

Medical Equipment Risk Classification

Score every device using an AEM-based risk methodology so critical, life-supporting equipment gets priority maintenance attention.

Asset Register & Lifecycle

A single record for every device and facility asset — specifications, maintenance history, warranty status, and lifecycle stage.

Spare Parts Inventory

Track stock levels, reorder points, and part-to-asset links so a work order never stalls waiting on an unordered part.

Compliance & Quality

CAPA Management

Launch corrective and preventive actions directly from a breakdown, incident, or failed calibration, closed loop to resolution.

Staff Training & Competency

Track biomedical and clinical engineering staff certifications and competency records, with alerts before a certification expires.

Vendor & Contractor Management

Manage approved service vendors, contractor visits, and third-party calibration or repair records against every device.

Reporting & Communication

Electronic Signatures & Audit Trail

Attributable, time-stamped e-signatures and a complete, exportable audit trail on every work order and maintenance record.

Accreditation Reports

Generate survey-ready maintenance and calibration reports mapped to JCI, CBAHI, and ISO expectations.

Automated WhatsApp Alerts

Send PM due dates, calibration reminders, and work order updates straight to the responsible technician’s phone.

Ready For Compliance

JCI
Patient Safety
CBAHI
Saudi Accreditation
ISO 9001
Quality System
ISO 13485
Medical Devices
SFDA
Saudi FDA
GxP
Good Practice

One Maintenance System, Every Accreditation Standard

CMMS Hospital replaces paper PM logs and spreadsheet asset registers with a connected maintenance system that biomedical engineering, facilities, and accreditation surveyors can all trust.

  • Close the loop on PM and calibration schedules with automated reminders and escalation
  • Cut accreditation survey preparation time with instantly exportable, timestamped records
  • Classify every medical device by risk so critical equipment gets priority attention
  • Track downtime and MTBF/MTTR trends to catch reliability issues before they affect care
  • Give leadership a live view of maintenance KPIs and staff competency across every facility

CMMS Hospital FAQ

Yes. Every device is scored using an AEM-based risk methodology, so life-supporting and high-risk equipment is flagged for priority maintenance attention automatically.

Yes. Biomedical and clinical engineering staff certifications and competency records are tracked against requirements, with alerts sent before a certification expires.

Yes. Maintenance and calibration records, plus staff competency tracking, are structured to map directly to JCI and CBAHI survey requirements alongside ISO 9001 and ISO 13485.

Yes. PM due dates, calibration reminders, and work order updates can be sent straight to the responsible technician’s phone over WhatsApp.

Healthcare Quality Management

QMS Hospital

Quality today. Patient safety always. Accreditation-ready tomorrow.

A closed-loop quality management system connecting incident reporting, CAPA, change control, audits, complaints, risk, and training — the same depth of quality event management enterprise eQMS platforms offer, built bilingual in Arabic and English for regional hospitals and healthcare networks.

JCI Accreditation CBAHI ISO 9001 ISO 7101 SFDA GxP

Core Modules

One connected system for every quality process — instead of a dozen disconnected spreadsheets, paper incident forms, and shared folders.

Quality Event Management

Patient Safety Incident Management

Log, investigate, and close patient safety incidents and near-misses with structured root-cause analysis and full traceability.

CAPA Management

Closed-loop corrective and preventive actions that can be launched directly from an incident, complaint, audit finding, or nonconformance.

Nonconformance Management

Identify, evaluate, and disposition process and service nonconformances, with automatic escalation to CAPA when warranted.

Change Control

Route policy, process, and clinical workflow changes through configurable approval workflows with documented impact assessment.

Documentation & Training

Document Control

Version-controlled policies, protocols, and records in Arabic and English, with configurable authoring, review, and approval workflows.

Training Management

Whenever a linked policy changes, affected staff automatically receive a new training task — training-on-change, built in.

Accreditation & Survey Readiness

Track standard-by-standard compliance status against JCI and CBAHI requirements, so a survey is never a scramble.

Risk & Audit

Quality Risk Management

Apply a structured, ISO 7101-aligned risk methodology to change control, incidents, and department-level decisions.

Audit Management

Plan internal audits and mock surveys, track findings, and manage responses through verified closure.

Patient & Family Complaint Handling

Capture, investigate, and trend patient and family complaints in line with accreditation and regulatory expectations.

Compliance & Reporting

Electronic Signatures & Audit Trail

Attributable, time-stamped e-signatures and a complete, exportable audit trail on every quality record.

Configurable Workflows

No-code workflow and form configuration so your quality processes match how each department actually operates.

Quality Dashboards & Trend Analytics

Live KPIs on open CAPAs, overdue actions, incident trends, and audit findings for management review.

Ready For Compliance

JCI
Patient Safety
CBAHI
Saudi Accreditation
ISO 9001
Quality System
ISO 7101
Healthcare Quality
SFDA
Saudi FDA
GxP
Good Practice

One Quality System, Every Accreditation Standard

QMS Hospital replaces scattered spreadsheets and paper incident logs with a connected quality management system that quality managers, clinical staff, and accreditation surveyors can all trust.

  • Close the loop on incidents and CAPAs with automated escalation and reminders
  • Cut survey preparation time with instantly exportable, timestamped records
  • Keep every policy and controlled document under version control in Arabic and English
  • Trend patient safety incidents and complaints to catch systemic issues earlier
  • Give leadership a live view of quality KPIs across every department and facility

QMS Hospital FAQ

Yes. Any incident, patient or family complaint, audit finding, or nonconformance can trigger a linked CAPA directly, carrying its originating record and root-cause data forward so the two stay traceable to each other.

Yes. The system is built bilingual from the ground up, so policies, forms, and records can be authored and reviewed in Arabic and English side by side.

Yes. Quality Risk Management follows an ISO 7101-aligned methodology and can be applied directly to change control requests, incidents, and department-level decisions.

QMS Hospital is built integration-ready, so equipment-related incidents raised in CMMS Hospital can be connected to the same CAPA and change control workflows as your integration plan calls for.